Terms of service

TERMS OF SERVICE

Last updated: July 2026

1. Overview This website is operated by The Vagabond Lens. By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service"). These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and contributors of content.

2. Online Store Terms By agreeing to these Terms of Service, you confirm that you are at least 18 years of age. You may not use our products for any illegal or unauthorised purpose. You must not transmit any worms, viruses or any code of a destructive nature.

3. Products, Pricing & Custom Production All products are subject to availability. Prices are displayed in GBP (£) for the UK market, in EUR (€) for the EU market, in CZK (Kč) for the Czech market, in PLN (zł) for the Polish market" and may vary by region. We reserve the right to modify or discontinue products at any time. Many of our products are limited-edition drops and may not be restocked.

Many of our products are printed or manufactured on-demand upon order. Production times typically take 2–5 business days before the item is dispatched. Estimated shipping times apply after the product has been handed over to the courier.

4. Payment We accept payments via Shopify Payments (credit/debit cards) and other available payment methods at checkout. All transactions are processed securely. By completing a purchase, you authorise us to charge the applicable amount to your chosen payment method. Polish customers can also pay using BLIK and PayU at checkout.

5. Accuracy of Information We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions.

6. Modifications to the Service We reserve the right to modify or discontinue the Service (or any part thereof) at any time without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuance of the Service.

7. Third-Party Links Certain content, products, and services available via our Service may include materials from third parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of those sites.

8. User Comments & Submissions If you send us creative ideas, suggestions, proposals, or other materials, you agree that we may, at any time, edit, copy, publish, distribute, and otherwise use any materials you forward to us.

9. Personal Information Your submission of personal information through the store is governed by our Privacy Policy.

10. EU & UK Consumer Rights If you are a consumer located in the European Union or the United Kingdom, you may have additional rights under applicable consumer protection law, including the right to withdraw from a contract within 14 days of receiving your order (cooling-off period), subject to the exceptions stated in our Return & Refund Policy. Nothing in these Terms affects your statutory rights as a consumer.

11. Errors, Inaccuracies, and Omissions Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions. We reserve the right to correct any errors and to update or change information at any time without prior notice.

12. Disclaimer of Warranties; Limitation of Liability We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free. To the fullest extent permitted by applicable law, we disclaim all warranties and shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Service or products purchased through it.

13. Governing Law These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of England and Wales, without prejudice to any mandatory consumer protection rights applicable in your country of residence.

14. Changes to Terms We reserve the right to update or replace any part of these Terms of Service at any time. Changes will be effective immediately upon posting to the website. Your continued use of the Service following any changes constitutes acceptance of those changes.

15. Contact Information Questions about the Terms of Service should be sent to us at: info@tvl-store.co.uk